All Events Triggered when an omnichannel subscription item is changed
Event Schema
id
string
Unique identifier for the event
occurred_at
integer (unix timestamp)
Timestamp when the event occurred
source
string
Source that triggered the event (e.g., admin_console, api, scheduled_job)
object
string
Always "event" for webhook events
api_version
string
API version used for this event
event_type
string
Type of the webhook event
webhook_status
string
Status of the webhook delivery
object
Content of the event
object
The omnichannel_subscription_item object affected by this event
object
The omnichannel_subscription object affected by this event
object
The omnichannel_transaction object affected by this event
object
The omnichannel_subscription_item_scheduled_change object affected by this event
object
The customer object affected by this event
Sample Payload
{
"id": "ev_16B2CeTzPbsLXTHD",
"occurred_at": 1755864600,
"source": "admin_console",
"object": "event",
"api_version": "v2",
"event_type": "omnichannel_subscription_item_changed",
"webhook_status": "not_applicable",
"content": {
"omnichannel_subscription_item": {
"id": "omnichannel_subscription_item_example_id",
"...": "..."
},
"omnichannel_subscription": {
"id": "__test__os_AHsdfs123ld1",
"app_id": "__test__aas_sdfwerzx5134",
"customer_id": "__test__XpbTXGTSRp3gEsD8",
"id_at_source": "20000006743",
"source": "apple_app_store",
"...": "..."
},
"omnichannel_transaction": {
"id": "omnichannel_transaction_example_id",
"...": "..."
},
"omnichannel_subscription_item_scheduled_change": {
"id": "omnichannel_subscription_item_scheduled_change_example_id",
"...": "..."
},
"customer": {
"allow_direct_debit": false,
"auto_collection": "on",
"billing_address": {
"city": "Walnut",
"country": "US",
"first_name": "John",
"last_name": "Doe",
"line1": "PO Box 9999",
"...": "..."
},
"card_status": "no_card",
"created_at": 1517505731,
"...": "..."
}
}
}