Orders

API Version

Product Catalog

Library

Note: This doc is for the latest version of Chargebee Orders. If you enabled Chargebee Orders before September-30-2018, you may be using the legacy version of the feature and its API. For help in migrating to the current system or using the legacy API for Chargebee Orders, please contact support

Orders are automatically generated for an invoice when it gets paid, based on the shipping preference chosen for the invoice's product and the shipping date configuration. They can be updated either via api or merchant web console (a.k.a admin console).

Sample order [ JSON ]

{
    "created_at": 1517678686,
    "created_by": "full_access_key_v1",
    "deleted": false,
    "id": "__test__KyVnHhSBWlm1j2m7",
    "invoice_id": "__demo_inv__2",
    "object": "order",
    "order_type": "manual",
    "price_type": "tax_exclusive",
    "status": "new",
    "status_update_at": 1517678686
}

API Index URL GET

https://{site}.chargebee.com/api/v2/orders

id

string, max chars=40
Uniquely identifies the order. It is the api identifier for the order

document_number

optional, string, max chars=50
The order's serial number

invoice_id

optional, string, max chars=50
The invoice number which acts as an identifier for invoice and is generated sequentially.

subscription_id

optional, string, max chars=50
The subscription for which the order is created

customer_id

optional, string, max chars=50
The customer for which the order is created

status

optional, enumerated string, default=new
The status of this order.

Possible values are

newOrder has been created. Applicable only if you are using Chargebee's legacy order management system.processingOrder is being processed. Applicable only if you are using Chargebee's legacy order management systemcompleteOrder has been processed successfully. Applicable only if you are using Chargebee's legacy order management systemcancelledOrder has been cancelled. Applicable only if you are using Chargebee's legacy order management system

Show all values[+]

cancellation_reason

optional, enumerated string
Cancellation reason

Possible values are

shipping_cut_off_passedThe invoice has been paid late and Chargebee cancel's the first order for the invoice.product_unsatisfactoryProduct unsatisfactory.third_party_cancellationThird party cancellation.product_not_requiredProduct not required.

Show all values[+]

payment_status

optional, enumerated string
The payment status of the order

Possible values are

not_paidNOT_PAIDpaidPAID

order_type

optional, enumerated string
Order type

Possible values are

manualThe order has been created by the user using Chargebee's legacy order management system.system_generatedThe order has been created by Chargebee automatically based on the preferences set by the user.

price_type

enumerated string, default=tax_exclusive
The price type of the order

Possible values are

tax_exclusiveAll amounts in the document are exclusive of tax.tax_inclusiveAll amounts in the document are inclusive of tax.

reference_id

fulfillment_status

optional, string, max chars=50
The fulfillment status of an order as reflected in the shipping/order management application. Typical statuses include Shipped,Awaiting Shipment,Not fulfilled etc;

order_date

optional, timestamp(UTC) in seconds
The date on which the order will start getting processed.

shipping_date

optional, timestamp(UTC) in seconds
This is the date on which the order will be delivered to the customer.

note

optional, string, max chars=600
The custom note for the order.

tracking_id

optional, string, max chars=50
The tracking id of the order.

tracking_url

optional, string, max chars=255
The tracking url of the order.

batch_id

optional, string, max chars=50
Unique id to identify a group of orders.

created_by

optional, string, max chars=50
The source (or the user) from where the order has been created.

shipment_carrier

optional, string, max chars=50
Shipment carrier

invoice_round_off_amount

optional, in cents, min=0
The total round off taken from the invoice level

tax

optional, in cents, min=0
The total tax for the order.

amount_paid

optional, in cents, min=0
Total amount paid for the order.

amount_adjusted

optional, in cents, min=0
Total amount adjusted for the order.

refundable_credits_issued

optional, in cents, min=0
The total amount issued as credits on behalf of this order.

refundable_credits

optional, in cents, min=0
The total amount that can be issued as credits for this order.

rounding_adjustement

optional, in cents
Rounding adjustment

paid_on

optional, timestamp(UTC) in seconds
The timestamp indicating the date & time the order's invoice got paid.

shipping_cut_off_date

optional, timestamp(UTC) in seconds
The time after which an order becomes unservicable

created_at

timestamp(UTC) in seconds
The time at which the order was created

status_update_at

optional, timestamp(UTC) in seconds
The time at which the order status was last updated.

delivered_at

optional, timestamp(UTC) in seconds
The time at which the order was delivered

shipped_at

optional, timestamp(UTC) in seconds
The time at which the order was shipped.

resource_version

optional, long
Version number of this resource. The resource_version is updated with a new timestamp in milliseconds for every change made to the resource. This attribute will be present only if the resource has been updated after 2016-09-28.

updated_at

optional, timestamp(UTC) in seconds
The order's last modified time.

cancelled_at

optional, timestamp(UTC) in seconds
The time at which the order was cancelled.

resent_status

optional, enumerated string
Resent status of the order.

Possible values are

fully_resentOrder is Fully resentpartially_resentOrder is Partially resent

is_resent

boolean, default=false
Show if the order is resent order or not.

original_order_id

optional, string, max chars=40
Refers to the original order id of the resent order.

discount

optional, in cents, min=0
Total discount given for the order.

sub_total

optional, in cents, min=0
The order's sub-total

total

optional, in cents, min=0
Total amount charged for the order.

deleted

boolean
Indicates that this resource has been deleted.

currency_code

optional, string, max chars=3
The currency code (ISO 4217 format) for the invoice

is_gifted

optional, boolean, default=false
Boolean indicating whether this order is gifted or not.

gift_note

optional, string, max chars=500
The gift message added by the gifter during purchase

gift_id

optional, string, max chars=50
The gift_id if the order is a gift order

resend_reason

optional, string, max chars=100
Reason code for resending the order. Must be one from a list of reason codes set in the Chargebee app in Settings > Configure Chargebee > Reason Codes > Orders > Order Resend. Must be passed if set as mandatory in the app. The codes are case-sensitive

business_entity_id

optional, string, max chars=50
The unique ID of the business entity of this subscription. This is always the same as the business entity of the customer.

order_line_items
Show attributes [+]

optional, list of order_line_item
The list of line items for this order.

Order line item attributes

id

string, max chars=40
The identifier for the order line item.

invoice_id

string, max chars=50
The invoice of the line item.

invoice_line_item_id

string, max chars=40
The invoice line item id associated with this order line item.

unit_price

optional, in cents, min=0
The unit price.

description

optional, string, max chars=250
The line item description.

amount

optional, in cents, min=0
The sub total, of the order line item

fulfillment_quantity

optional, integer, min=0
The quantity that is going to get fulfilled for this order

fulfillment_amount

optional, in cents, min=0
The amount that is going to get fulfilled for this order(amount after tax and discount)

tax_amount

optional, in cents, min=0
The total tax applied on this line item

amount_paid

optional, in cents, min=0
The total amount paid on the invoice, on behalf of this delivery

amount_adjusted

optional, in cents, min=0
The total amount adjusted on the invoice, on behalf of this delivery

refundable_credits_issued

optional, in cents, min=0
The total refundable credits issued on the invoice, on behalf of this delivery

refundable_credits

optional, in cents, min=0
The total amount issued as credits on behalf of this delivery

is_shippable

boolean
Appliable only if configured to include non shippable charges in orders, specifies if the charge is applicable for shipping

sku

optional, string, max chars=250
The SKU for the delivery.

status

optional, enumerated string, default=queued
The status of this order.

Possible values are

queuedNot processed for shipping yet.awaiting_shipmentMoved to shipping platform.on_holdThe delivery has been moved to "On hold" status.deliveredThe order line item has been delivered.shippedThe order line item has been shipped.partially_deliveredThe order has been partially delivered to the customer.returnedThe order has been returned after delivery.cancelledThe order has been returned after delivery.

entity_type

enumerated string
Specifies the modelled entity (plan / addon etc) this line item is based on

Possible values are

adhocIndicates that this lineitem is not modelled. i.e created adhoc. So the 'entity_id' attribute will be null in this caseplan_item_priceIndicates that this line item is based on plan Item Priceaddon_item_priceIndicates that this line item is based on addon Item Pricecharge_item_priceIndicates that this line item is based on charge Item Price

item_level_discount_amount

optional, in cents, min=0
Item level discount amount

discount_amount

optional, in cents, min=0
The discount given on the order line item.

entity_id

optional, string, max chars=50
The identifier of the modelled entity this lineitem is based on. Will be null for 'adhoc' entity type

shipping_address
Show attributes [+]

optional, shipping_address
Shipping address for the order.

Shipping address attributes

first_name

optional, string, max chars=150
The first name of the contact.

last_name

optional, string, max chars=150
The last name of the contact.

email

optional, string, max chars=70
The email address.

company

optional, string, max chars=250
The company name.

phone

optional, string, max chars=50
The phone number.

line1

optional, string, max chars=150
Address line 1

line2

optional, string, max chars=150
Address line 2

line3

optional, string, max chars=150
Address line 3

city

optional, string, max chars=50
The name of the city.

state_code

optional, string, max chars=50
The ISO 3166-2 state/province code without the country prefix. Currently supported for USA, Canada and India. For instance, for Arizona (USA), set state_code as AZ (not US-AZ). For Tamil Nadu (India), set as TN (not IN-TN). For British Columbia (Canada), set as BC (not CA-BC).

state

optional, string, max chars=50
The state/province name.

country

optional, string, max chars=50
The billing address country of the customer. Must be one of ISO 3166 alpha-2 country code.

Note: If you enter an invalid country code, the system will return an error.

Brexit

If you have enabled EU VAT in 2021 or later, or have manually enable the Brexit configuration, then XI (the code for United Kingdom – Northern Ireland) is available as an option.

zip

optional, string, max chars=20
Zip or postal code. The number of characters is validated according to the rules specified here.

validation_status

optional, enumerated string, default=not_validated
The address verification status.

Possible values are

not_validatedAddress is not yet validated.validAddress was validated successfully.partially_validThe address is valid for taxability but has not been validated for shipping.invalidAddress is invalid.

index

integer, min=0
The index number of the subscription to which the item price is added. Provide a unique number between 0 and 4 (inclusive) for each subscription that is to be created.

billing_address
Show attributes [+]

optional, billing_address
Billing address for the order.

Billing address attributes

first_name

optional, string, max chars=150
The first name of the billing contact.

last_name

optional, string, max chars=150
The last name of the billing contact.

email

optional, string, max chars=70
The email address.

company

optional, string, max chars=250
The company name.

phone

optional, string, max chars=50
The phone number.

line1

optional, string, max chars=150
Address line 1

line2

optional, string, max chars=150
Address line 2

line3

optional, string, max chars=150
Address line 3

city

optional, string, max chars=50
The name of the city.

state_code

state

optional, string, max chars=50
State or Province

country

Brexit

If you have enabled EU VAT in 2021 or later, or have manually enable the Brexit configuration, then XI (the code for United Kingdom – Northern Ireland) is available as an option.

zip

optional, string, max chars=20
Zip or postal code. The number of characters is validated according to the rules specified here.

validation_status

optional, enumerated string, default=not_validated
The address verification status.

Possible values are

line_item_taxes
Show attributes [+]

optional, list of line_item_tax
The list of taxes applied on the order line items.

Line item tax attributes

line_item_id

optional, string, max chars=40
The unique reference id of the line item for which the tax is applicable

tax_name

string, max chars=100
The name of the tax applied

tax_rate

double, default=0.0, min=0.0, max=100.0
The rate of tax used to calculate tax amount

date_to

optional, timestamp(UTC) in seconds
Indicates the service period end of the tax rate for the line item.

date_from

optional, timestamp(UTC) in seconds
Indicates the service period start of the tax rate for the line item.

prorated_taxable_amount

optional, bigdecimal, min=-1000000000, max=999999999.999999999
Indicates the prorated line item amount in cents.

is_partial_tax_applied

optional, boolean
Indicates if tax is applied only on a portion of the line item amount.

is_non_compliance_tax

optional, boolean
Indicates the non-compliance tax that should not be reported to the jurisdiction.

taxable_amount

in cents, min=0
Indicates the actual portion of the line item amount that is taxable.

tax_amount

in cents, min=0
The tax amount

tax_juris_type

optional, enumerated string
The type of tax jurisdiction

Possible values are

countryThe tax jurisdiction is a countryfederalThe tax jurisdiction is a federalstateThe tax jurisdiction is a statecountyThe tax jurisdiction is a countycityThe tax jurisdiction is a cityspecialSpecial tax jurisdiction.unincorporatedCombined tax of state and county.otherJurisdictions other than the ones listed above.

tax_juris_name

optional, string, max chars=250
The name of the tax jurisdiction

tax_juris_code

optional, string, max chars=250
The tax jurisdiction code

tax_amount_in_local_currency

optional, in cents, min=0
Total tax amount in the currency of the place of supply. This is applicable only for Invoice and Credit Notes API.

local_currency_code

optional, string, max chars=3
The currency code (ISO 4217 format) of the place of supply in which VAT needs to be converted and displayed. This is applicable only for Invoice and Credit Notes API.

line_item_discounts
Show attributes [+]

optional, list of line_item_discount
The list of discounts applied for the order

Line item discount attributes

line_item_id

string, max chars=50
The unique reference id of the line item for which the discount is applicable.

discount_type

enumerated string
Type of this discount line item

Possible values are

item_level_couponRepresents the 'Item' level coupons applied to this invoice. Further the 'coupon_id' attribute specifies the coupon id this discount is based ondocument_level_couponRepresents the 'Document' level coupons applied to this document. Further the 'coupon_id' attribute specifies the coupon id this discount is based onpromotional_creditsRepresents the Promotional Credits item in invoice. The 'coupon_id' attribute will be null in this caseprorated_creditsRepresents the credit adjustment items in invoice. The 'coupon_id' attribute will be null in this casecustom_discountRepresents the discount applied on an resent order against the orginal order.item_level_discountThe deduction is due to a discount applied to a line item of the invoice. The discount id is available as the entity_id. document_level_discountThe deduction is due to a discount applied to the invoice sub_total. The discount id is available as the entity_id.

entity_id

optional, string, max chars=50
When the deduction is due to a coupon or a discount, then this is the id of the coupon or discount.

discount_amount

in cents, min=0
Discount amount.

linked_credit_notes
Show attributes [+]

optional, list of order_line_item_linked_credit
The credit notes linked to the order

resent_orders
Show attributes [+]

optional, list of resent_order
The list of resent orders applied on the order.

id

string, max chars=40
Uniquely identifies the order. It is the api identifier for the order

document_number

optional, string, max chars=50
The order's serial number

invoice_id

optional, string, max chars=50
The invoice number which acts as an identifier for invoice and is generated sequentially.

subscription_id

optional, string, max chars=50
The subscription for which the order is created

customer_id

optional, string, max chars=50
The customer for which the order is created

status

optional, enumerated string, default=new
The status of this order.

Possible values are

Show all values[+]

cancellation_reason

optional, enumerated string
Cancellation reason

Possible values are

Show all values[+]

payment_status

optional, enumerated string
The payment status of the order

Possible values are

not_paidNOT_PAIDpaidPAID

order_type

optional, enumerated string
Order type

Possible values are

price_type

enumerated string, default=tax_exclusive
The price type of the order

Possible values are

tax_exclusiveAll amounts in the document are exclusive of tax.tax_inclusiveAll amounts in the document are inclusive of tax.

reference_id

fulfillment_status

optional, string, max chars=50
The fulfillment status of an order as reflected in the shipping/order management application. Typical statuses include Shipped,Awaiting Shipment,Not fulfilled etc;

order_date

optional, timestamp(UTC) in seconds
The date on which the order will start getting processed.

shipping_date

optional, timestamp(UTC) in seconds
This is the date on which the order will be delivered to the customer.

note

optional, string, max chars=600
The custom note for the order.

tracking_id

optional, string, max chars=50
The tracking id of the order.

tracking_url

optional, string, max chars=255
The tracking url of the order.

batch_id

optional, string, max chars=50
Unique id to identify a group of orders.

created_by

optional, string, max chars=50
The source (or the user) from where the order has been created.

shipment_carrier

optional, string, max chars=50
Shipment carrier

invoice_round_off_amount

optional, in cents, min=0
The total round off taken from the invoice level

tax

optional, in cents, min=0
The total tax for the order.

amount_paid

optional, in cents, min=0
Total amount paid for the order.

amount_adjusted

optional, in cents, min=0
Total amount adjusted for the order.

refundable_credits_issued

optional, in cents, min=0
The total amount issued as credits on behalf of this order.

refundable_credits

optional, in cents, min=0
The total amount that can be issued as credits for this order.

rounding_adjustement

optional, in cents
Rounding adjustment

paid_on

optional, timestamp(UTC) in seconds
The timestamp indicating the date & time the order's invoice got paid.

shipping_cut_off_date

optional, timestamp(UTC) in seconds
The time after which an order becomes unservicable

created_at

timestamp(UTC) in seconds
The time at which the order was created

status_update_at

optional, timestamp(UTC) in seconds
The time at which the order status was last updated.

delivered_at

optional, timestamp(UTC) in seconds
The time at which the order was delivered

shipped_at

optional, timestamp(UTC) in seconds
The time at which the order was shipped.

resource_version

updated_at

optional, timestamp(UTC) in seconds
The order's last modified time.

cancelled_at

optional, timestamp(UTC) in seconds
The time at which the order was cancelled.

resent_status

optional, enumerated string
Resent status of the order.

Possible values are

fully_resentOrder is Fully resentpartially_resentOrder is Partially resent

is_resent

boolean, default=false
Show if the order is resent order or not.

original_order_id

optional, string, max chars=40
Refers to the original order id of the resent order.

discount

optional, in cents, min=0
Total discount given for the order.

sub_total

optional, in cents, min=0
The order's sub-total

total

optional, in cents, min=0
Total amount charged for the order.

deleted

boolean
Indicates that this resource has been deleted.

currency_code

optional, string, max chars=3
The currency code (ISO 4217 format) for the invoice

is_gifted

optional, boolean, default=false
Boolean indicating whether this order is gifted or not.

gift_note

optional, string, max chars=500
The gift message added by the gifter during purchase

gift_id

optional, string, max chars=50
The gift_id if the order is a gift order

resend_reason

business_entity_id

optional, string, max chars=50
The unique ID of the business entity of this subscription. This is always the same as the business entity of the customer.

order_line_items

optional, list of order_line_item
The list of line items for this order.

shipping_address

optional, shipping_address
Shipping address for the order.

billing_address

optional, billing_address
Billing address for the order.

line_item_taxes

optional, list of line_item_tax
The list of taxes applied on the order line items.

line_item_discounts

optional, list of line_item_discount
The list of discounts applied for the order

linked_credit_notes

optional, list of order_line_item_linked_credit
The credit notes linked to the order

resent_orders

optional, list of resent_order
The list of resent orders applied on the order.

Deprecated

Chargebee no longer supports this endpoint, see here for more information. Contact Support for additional assistance or if you have concerns about this update.

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders \
     -u {site_api_key}:\
     -d invoice_id="__demo_inv__2"

copy

Click to Copy

curl  https://{site}.chargebee.com/api/v2/orders \
     -u {site_api_key}:\
     -d invoice_id="__demo_inv__2"

Sample Response [ JSON ]

{
    "order": {
        "created_at": 1517678686,
        "created_by": "full_access_key_v1",
        "deleted": false,
        "id": "__test__KyVnHhSBWlm1j2m7",
        "invoice_id": "__demo_inv__2",
        "object": "order",
        "order_type": "manual",
        "price_type": "tax_exclusive",
        "status": "new",
        "status_update_at": 1517678686
    }
}

URL Format POST

https://{site}.chargebee.com/api/v2/orders

id[]

optional, string, max chars=40
Uniquely identifies the order. If not given, this will be auto-generated.

invoice_id[]

required, string, max chars=50
The invoice number which acts as an identifier for invoice and is generated sequentially.

status[]

optional, enumerated string
The order status.

Possible values are

reference_id[]

fulfillment_status[]

optional, string, max chars=50
The fulfillment status of an order as reflected in the shipping/order management application. Typical statuses include Shipped,Awaiting Shipment,Not fulfilled etc;.

note[]

optional, string, max chars=600
The custom note for the order.

tracking_id[]

optional, string, max chars=50
The tracking id of the order.

tracking_url[]

optional, string, max chars=255
The tracking url of the order.

batch_id[]

optional, string, max chars=50
Unique id to identify a group of orders.

order

always returned
Resource object representing order

Updates an order. If the status of an order is changed while updating the order, the status_update_at attribute is set with the current time.

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders/1 \
     -u {site_api_key}:\
     -d status="DELIVERED" \
     -d shipped_at=1517073906 \
     -d delivered_at=1517678706

curl  https://{site}.chargebee.com/api/v2/orders/__test__KyVnHhSBWlrq92oh \
     -u {site_api_key}:\
     -d "shipping_address[first_name]"="John" \
     -d "shipping_address[last_name]"="Doe" \
     -d "shipping_address[email]"="john@user.com" \
     -d "shipping_address[line1]"="PO Box 9999" \
     -d "shipping_address[city]"="Walnut" \
     -d "shipping_address[state]"="California" \
     -d "shipping_address[zip]"="91789" \
     -d "shipping_address[country]"="US"

copy

Click to Copy

curl  https://{site}.chargebee.com/api/v2/orders/1 \
     -u {site_api_key}:\
     -d status="DELIVERED" \
     -d shipped_at=1517073906 \
     -d delivered_at=1517678706

Updates the order shipping address.

curl  https://{site}.chargebee.com/api/v2/orders/__test__KyVnHhSBWlrq92oh \
     -u {site_api_key}:\
     -d "shipping_address[first_name]"="John" \
     -d "shipping_address[last_name]"="Doe" \
     -d "shipping_address[email]"="john@user.com" \
     -d "shipping_address[line1]"="PO Box 9999" \
     -d "shipping_address[city]"="Walnut" \
     -d "shipping_address[state]"="California" \
     -d "shipping_address[zip]"="91789" \
     -d "shipping_address[country]"="US"

Sample Response [ JSON ]

{
    "order": {
        "amount_adjusted": 0,
        "amount_paid": 40000,
        "base_currency_code": "USD",
        "created_at": 1517505909,
        "created_by": "Auto generated by system",
        "currency_code": "USD",
        "customer_id": "__test__KyVnHhSBWlr4r2o7",
        "deleted": false,
        "delivered_at": 1517678706,
        "discount": 0,
        "document_number": "1",
        "exchange_rate": 1,
        "id": "1",
        "invoice_id": "__demo_inv__1",
        "is_gifted": false,
        "linked_credit_notes": [],
        "object": "order",
        "order_date": 1517505907,
        "order_line_items": [
            {
                "amount": 40000,
                "amount_adjusted": 0,
                "amount_paid": 40000,
                "description": "MB1S1P",
                "discount_amount": 0,
                "entity_id": "MB1S1P",
                "entity_type": "plan",
                "fulfillment_amount": 40000,
                "fulfillment_quantity": 1,
                "id": "o_li__test__KyVnGlSBWlrF727W",
                "invoice_id": "__demo_inv__1",
                "invoice_line_item_id": "li___test__KyVnHhSBWlr692o9",
                "is_shippable": true,
                "item_level_discount_amount": 0,
                "object": "order_line_item",
                "refundable_credits": 40000,
                "refundable_credits_issued": 0,
                "status": "queued",
                "tax_amount": 0,
                "unit_price": 40000
            },
            {..}
        ],
        "order_type": "system_generated",
        "paid_on": 1517505907,
        "payment_status": "paid",
        "price_type": "tax_exclusive",
        "refundable_credits": 40000,
        "refundable_credits_issued": 0,
        "resource_version": 1517678706000,
        "rounding_adjustement": 0,
        "shipped_at": 1517073906,
        "shipping_date": 1517505907,
        "status": "delivered",
        "status_update_at": 1517678706,
        "sub_total": 40000,
        "subscription_id": "__test__KyVnHhSBWlr4r2o7",
        "tax": 0,
        "total": 40000,
        "updated_at": 1517678706
    }
}

URL Format POST

https://{site}.chargebee.com/api/v2/orders/{order-id}

reference_id[]

optional, string, max chars=50
Reference id is the unique identifier of the order in the shipping/order management application.

batch_id[]

optional, string, max chars=50
Unique id to identify a group of orders.

note[]

optional, string, max chars=600
The custom note for the order.

shipping_date[]

optional, timestamp(UTC) in seconds
The date on which the order should be shipped to the customer.

order_date[]

optional, timestamp(UTC) in seconds
The order date.

cancelled_at[]

optional, timestamp(UTC) in seconds
The time at which the order was cancelled.

cancellation_reason[]

optional, enumerated string
Cancellation reason.

Possible values are

Show all values[+]

shipped_at[]

optional, timestamp(UTC) in seconds
The time at which the order was shipped.

delivered_at[]

optional, timestamp(UTC) in seconds
The time at which the order was delivered.

tracking_url[]

optional, string, max chars=255
The tracking url of the order.

tracking_id[]

optional, string, max chars=50
The tracking id of the order.

shipment_carrier[]

optional, string, max chars=50
The carrier used to ship the goods to the customer. Ex:- FedEx.

fulfillment_status[]

optional, string, max chars=50
The fulfillment status of an order as reflected in the shipping/order management application. Typical statuses include Shipped,Awaiting Shipment,Not fulfilled etc;.

status[]

optional, enumerated string, default=new
The order status.

Possible values are

Show all values[+]

shipping_address

Parameters for shipping_address
pass parameters as shipping_address[<param name>]

shipping_address[first_name]

optional, string, max chars=150
The first name of the contact.

shipping_address[last_name]

optional, string, max chars=150
The last name of the contact.

shipping_address[email]

optional, string, max chars=70
The email address.

shipping_address[company]

optional, string, max chars=250
The company name.

shipping_address[phone]

optional, string, max chars=50
The phone number.

shipping_address[line1]

optional, string, max chars=150
Address line 1

shipping_address[line2]

optional, string, max chars=150
Address line 2

shipping_address[line3]

optional, string, max chars=150
Address line 3

shipping_address[city]

optional, string, max chars=50
The name of the city.

shipping_address[state_code]

shipping_address[state]

optional, string, max chars=50
The state/province name. Is set by Chargebee automatically for US, Canada and India If state_code is provided.

shipping_address[zip]

optional, string, max chars=20
Zip or postal code. The number of characters is validated according to the rules specified here.

shipping_address[country]

Brexit

If you have enabled EU VAT in 2021 or later, or have manually enable the Brexit configuration, then XI (the code for United Kingdom – Northern Ireland) is available as an option.

shipping_address[validation_status]

optional, enumerated string, default=not_validated
The address verification status.

Possible values are

order_line_items

Parameters for order_line_items. Multiple order_line_items can be passed by specifying unique indices.
pass parameters as order_line_items[<param name>][<idx:0..n>]

order_line_items[id][0..n]

optional, string, max chars=40
The identifier for the order line item.

order_line_items[status][0..n]

optional, enumerated string, default=queued
The order line item's delivery status

Possible values are

order_line_items[sku][0..n]

optional, string, max chars=250
The SKU code for the order line item product

order

always returned
Resource object representing order

Import an order for an invoice with one or more line items. The import order bulk operation is to be applied on an imported invoice.

This API is not enabled for live sites by default. Please contact support to get this enabled.

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders/import_order \
     -u {site_api_key}:\
     -d invoice_id="ship_inv" \
     -d subscription_id="__test__sZEDgk5GSLmev7p7J" \
     -d order_date=1519879210 \
     -d status="QUEUED" \
     -d created_at=1517460010 \
     -d shipping_date=1522557610

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curl  https://{site}.chargebee.com/api/v2/orders/import_order \
     -u {site_api_key}:\
     -d invoice_id="ship_inv" \
     -d subscription_id="__test__sZEDgk5GSLmev7p7J" \
     -d order_date=1519879210 \
     -d status="QUEUED" \
     -d created_at=1517460010 \
     -d shipping_date=1522557610

Sample Response [ JSON ]

{
    "order": {
        "amount_adjusted": 0,
        "amount_paid": 0,
        "base_currency_code": "USD",
        "created_at": 1517460010,
        "created_by": "Auto generated by system",
        "currency_code": "USD",
        "customer_id": "__test__sZEDgk5GSLmev7p7J",
        "deleted": false,
        "discount": 0,
        "exchange_rate": 1,
        "id": "2",
        "invoice_id": "ship_inv",
        "is_gifted": false,
        "linked_credit_notes": [],
        "object": "order",
        "order_date": 1519879210,
        "order_line_items": [
            {
                "amount": 2000,
                "amount_adjusted": 0,
                "amount_paid": 0,
                "description": "shippable plan",
                "discount_amount": 0,
                "entity_id": "shippable",
                "entity_type": "plan",
                "fulfillment_amount": 2000,
                "fulfillment_quantity": 1,
                "id": "o_li__test__sZEDgk5GSLmevt27U",
                "invoice_id": "ship_inv",
                "invoice_line_item_id": "li___test__sZEDgk5GSLmevGj7R",
                "is_shippable": true,
                "item_level_discount_amount": 0,
                "object": "order_line_item",
                "refundable_credits": 0,
                "refundable_credits_issued": 0,
                "status": "queued",
                "tax_amount": 0,
                "unit_price": 2000
            },
            {..}
        ],
        "order_type": "system_generated",
        "payment_status": "not_paid",
        "price_type": "tax_exclusive",
        "refundable_credits": 0,
        "refundable_credits_issued": 0,
        "resource_version": 1517657205622,
        "rounding_adjustement": 0,
        "shipping_date": 1522557610,
        "status": "queued",
        "sub_total": 2000,
        "subscription_id": "__test__sZEDgk5GSLmev7p7J",
        "tax": 0,
        "total": 2000,
        "updated_at": 1517657205
    }
}

URL Format POST

https://{site}.chargebee.com/api/v2/orders/import_order

id[]

optional, string, max chars=40
Uniquely identifies the order. It is the api identifier for the order.

Order id will always be assigned incrementally from the last generated Order ID.

If Orders imported has an Order ID which is a string, Chargebee will just validate if the Order ID is unique

Recommendation: For orders being imported, set the same prefix and the serial number that is used for the Document number, which will make this into a string. This will ensure that imported orders don't conflict with orders created by Chargebee. Chargebee will ensure there aren’t orders with duplicate Order IDs. .

document_number[]

optional, string, max chars=50
The order's serial number.

Document number passed cannot be greater than the series mentioned in the configuration. For instance, if you have set Document number series in Order Configurations with a Prefix as ‘ORDER’ and Starting number as ‘1000’, orders up to the sequence number ‘ORDER999’ can be imported into Chargebee

Recommendation: Set a different prefix at the Order Configuration, than the ones that are imported. If your Order Configuration has a Prefix of ‘NEW’, with Starting number as ‘1’, i.e. ‘NEW1’, then, set Prefix for imported orders to be as ‘OLD’, with Starting number as ‘1’, i.e, ‘OLD1’ .

invoice_id[]

required, string, max chars=50
The invoice number which acts as an identifier for invoice and is generated sequentially.

status[]

required, enumerated string
The status of this order.

Possible values are

cancelledOrder has been cancelled. Applicable only if you are using Chargebee's legacy order management systemqueuedOrder is yet to be processed by any system, these are scheduled orders created by Chargebeeawaiting_shipmentThe order has been picked up by an integration system, and synced to a shipping management platformon_holdThe order is paused from being processed.deliveredThe order has been delivered to the customer.shippedThe order has moved from order management system to a shipping system.partially_deliveredThe order has been partially delivered to the customer.returnedThe order has been returned after delivery.

subscription_id[]

optional, string, max chars=50
The subscription for which the order is created.

customer_id[]

optional, string, max chars=50
The customer for which the order is created.

created_at[]

required, timestamp(UTC) in seconds
The time at which the order was created.

order_date[]

required, timestamp(UTC) in seconds
The date on which the order will start getting processed.

shipping_date[]

required, timestamp(UTC) in seconds
This is the date on which the order has to be shipped to the customer.

reference_id[]

optional, string, max chars=50
Reference id can be used to map the orders in the shipping/order management application to the orders in ChargeBee. The reference_id generally is the same as the order id in the third party application.

Recommendation:
If this order is in any of these statuses, awaiting_shipment, on_hold, delivered, shipped, partially_delivered, returned, and has already been processed, through a 3rd party system, and you have a reference id of the entity in the 3rd party tool, pass in the entity id to this field. If not, set the same prefix and the serial number that is used for the Document number, which will make this into a string.

If this order hasn’t been processed and is in ‘queued’ status, do not pass any value to this field. Chargebee, when it syncs your Orders through the fulfilment integrations such as Shipstation or Shopify, would auto assign the reference id from the connected system..

fulfillment_status[]

optional, string, max chars=50
The fulfillment status of an order as reflected in the shipping/order management application. Typical statuses include Shipped,Awaiting Shipment,Not fulfilled etc;.

If this order is in any of these statuses, awaiting_shipment, on_hold, delivered, shipped, partially_delivered, returned, and has already been processed, through a 3rd party system, and you have a corresponding status from the 3rd party tool, pass in the status to this field.

If this order hasn’t been processed and is in ‘queued’ status, do not pass any value to this field. Chargebee, when it syncs your Orders through the fulfilment integrations such as Shipstation or Shopify, would auto assign the fulfilment status from the connected system. .

note[]

optional, string, max chars=600
The custom note for the order.

tracking_id[]

optional, string, max chars=50
The tracking id of the order.

tracking_url[]

optional, string, max chars=255
The tracking url of the order.

batch_id[]

optional, string, max chars=50
Unique id to identify a group of orders.

shipment_carrier[]

optional, string, max chars=50
Shipment carrier.

shipping_cut_off_date[]

optional, timestamp(UTC) in seconds
The time after which an order becomes unservicable.

delivered_at[]

optional, timestamp(UTC) in seconds
The time at which the order was delivered.

shipped_at[]

optional, timestamp(UTC) in seconds
The time at which the order was shipped.

cancelled_at[]

optional, timestamp(UTC) in seconds
The time at which the order was cancelled.

cancellation_reason[]

optional, enumerated string
Cancellation reason.

Possible values are

Show all values[+]

refundable_credits_issued[]

optional, in cents, min=0
If there are any credits that were issued at the order level, you can make use of the field, refundable_credits_issued. This will lead to Chargebee creating a Refundable Credit note against the order. When the next invoice is raised against the customer, this credit note will be utilised.

shipping_address

Parameters for shipping_address
pass parameters as shipping_address[<param name>]

shipping_address[first_name]

optional, string, max chars=150
The first name of the contact.

shipping_address[last_name]

optional, string, max chars=150
The last name of the contact.

shipping_address[email]

optional, string, max chars=70
The email address.

shipping_address[company]

optional, string, max chars=250
The company name.

shipping_address[phone]

optional, string, max chars=50
The phone number.

shipping_address[line1]

optional, string, max chars=150
Address line 1

shipping_address[line2]

optional, string, max chars=150
Address line 2

shipping_address[line3]

optional, string, max chars=150
Address line 3

shipping_address[city]

optional, string, max chars=50
The name of the city.

shipping_address[state_code]

shipping_address[state]

optional, string, max chars=50
The state/province name. Is set by Chargebee automatically for US, Canada and India If state_code is provided.

shipping_address[zip]

optional, string, max chars=20
Zip or postal code. The number of characters is validated according to the rules specified here.

shipping_address[country]

Brexit

If you have enabled EU VAT in 2021 or later, or have manually enable the Brexit configuration, then XI (the code for United Kingdom – Northern Ireland) is available as an option.

shipping_address[validation_status]

optional, enumerated string, default=not_validated
The address verification status.

Possible values are

billing_address

Parameters for billing_address
pass parameters as billing_address[<param name>]

billing_address[first_name]

optional, string, max chars=150
The first name of the billing contact.

billing_address[last_name]

optional, string, max chars=150
The last name of the billing contact.

billing_address[email]

optional, string, max chars=70
The email address.

billing_address[company]

optional, string, max chars=250
The company name.

billing_address[phone]

optional, string, max chars=50
The phone number.

billing_address[line1]

optional, string, max chars=150
Address line 1

billing_address[line2]

optional, string, max chars=150
Address line 2

billing_address[line3]

optional, string, max chars=150
Address line 3

billing_address[city]

optional, string, max chars=50
The name of the city.

billing_address[state_code]

billing_address[state]

optional, string, max chars=50
The state/province name. Is set by Chargebee automatically for US, Canada and India If state_code is provided.

billing_address[zip]

optional, string, max chars=20
Zip or postal code. The number of characters is validated according to the rules specified here.

billing_address[country]

Brexit

If you have enabled EU VAT in 2021 or later, or have manually enable the Brexit configuration, then XI (the code for United Kingdom – Northern Ireland) is available as an option.

billing_address[validation_status]

optional, enumerated string, default=not_validated
The address verification status.

Possible values are

order

always returned
Resource object representing order

Assigns order number to the order based on the settings, if not already assigned

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders/1/assign_order_number \
     -X POST  \
     -u {site_api_key}:

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curl  https://{site}.chargebee.com/api/v2/orders/1/assign_order_number \
     -X POST  \
     -u {site_api_key}:

Sample Response [ JSON ]

{
    "order": {
        "amount_adjusted": 0,
        "amount_paid": 40000,
        "base_currency_code": "USD",
        "created_at": 1517505883,
        "created_by": "Auto generated by system",
        "currency_code": "USD",
        "customer_id": "__test__KyVnHhSBWlkX22lL",
        "deleted": false,
        "discount": 0,
        "document_number": "1",
        "exchange_rate": 1,
        "id": "1",
        "invoice_id": "__demo_inv__1",
        "is_gifted": false,
        "linked_credit_notes": [],
        "object": "order",
        "order_date": 1517505882,
        "order_line_items": [
            {
                "amount": 40000,
                "amount_adjusted": 0,
                "amount_paid": 40000,
                "description": "MB1S1P",
                "discount_amount": 0,
                "entity_id": "MB1S1P",
                "entity_type": "plan",
                "fulfillment_amount": 40000,
                "fulfillment_quantity": 1,
                "id": "o_li__test__KyVnGlSBWlkkr25u",
                "invoice_id": "__demo_inv__1",
                "invoice_line_item_id": "li___test__KyVnHhSBWlkYO2lN",
                "is_shippable": true,
                "item_level_discount_amount": 0,
                "object": "order_line_item",
                "refundable_credits": 40000,
                "refundable_credits_issued": 0,
                "status": "queued",
                "tax_amount": 0,
                "unit_price": 40000
            },
            {..}
        ],
        "order_type": "system_generated",
        "paid_on": 1517505882,
        "payment_status": "paid",
        "price_type": "tax_exclusive",
        "refundable_credits": 40000,
        "refundable_credits_issued": 0,
        "resource_version": 1517678681000,
        "rounding_adjustement": 0,
        "shipping_date": 1517505882,
        "status": "queued",
        "sub_total": 40000,
        "subscription_id": "__test__KyVnHhSBWlkX22lL",
        "tax": 0,
        "total": 40000,
        "updated_at": 1517678681
    }
}

URL Format POST

https://{site}.chargebee.com/api/v2/orders/{order-id}/assign_order_number

order

always returned
Resource object representing order

Cancel order and create a refundable credit note for the order

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders/1/cancel \
     -u {site_api_key}:\
     -d cancellation_reason="PRODUCT_UNSATISFACTORY" \
     -d customer_notes="Products were defective"

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curl  https://{site}.chargebee.com/api/v2/orders/1/cancel \
     -u {site_api_key}:\
     -d cancellation_reason="PRODUCT_UNSATISFACTORY" \
     -d customer_notes="Products were defective"

Sample Response [ JSON ]

{
    "order": {
        "amount_adjusted": 0,
        "amount_paid": 40000,
        "base_currency_code": "USD",
        "cancellation_reason": "product_unsatisfactory",
        "cancelled_at": 1517678683,
        "created_at": 1517505885,
        "created_by": "Auto generated by system",
        "currency_code": "USD",
        "customer_id": "__test__KyVnHhSBWll5K2lX",
        "deleted": false,
        "discount": 0,
        "document_number": "1",
        "exchange_rate": 1,
        "id": "1",
        "invoice_id": "__demo_inv__1",
        "is_gifted": false,
        "linked_credit_notes": [],
        "object": "order",
        "order_date": 1517505884,
        "order_line_items": [
            {
                "amount": 40000,
                "amount_adjusted": 0,
                "amount_paid": 40000,
                "description": "MB1S1P",
                "discount_amount": 0,
                "entity_id": "MB1S1P",
                "entity_type": "plan",
                "fulfillment_amount": 40000,
                "fulfillment_quantity": 1,
                "id": "o_li__test__KyVnGlSBWllJc264",
                "invoice_id": "__demo_inv__1",
                "invoice_line_item_id": "li___test__KyVnHhSBWll852lZ",
                "is_shippable": true,
                "item_level_discount_amount": 0,
                "object": "order_line_item",
                "refundable_credits": 40000,
                "refundable_credits_issued": 0,
                "status": "queued",
                "tax_amount": 0,
                "unit_price": 40000
            },
            {..}
        ],
        "order_type": "system_generated",
        "paid_on": 1517505884,
        "payment_status": "paid",
        "price_type": "tax_exclusive",
        "refundable_credits": 40000,
        "refundable_credits_issued": 0,
        "resource_version": 1517678683000,
        "rounding_adjustement": 0,
        "shipping_date": 1517505884,
        "status": "cancelled",
        "status_update_at": 1517678683,
        "sub_total": 40000,
        "subscription_id": "__test__KyVnHhSBWll5K2lX",
        "tax": 0,
        "total": 40000,
        "updated_at": 1517678683
    }
}

URL Format POST

https://{site}.chargebee.com/api/v2/orders/{order-id}/cancel

cancellation_reason[]

required, enumerated string
Cancellation reason.

Possible values are

Show all values[+]

customer_notes[]

optional, string, max chars=2000
The Customer Notes to be filled in the Credit Notes created to capture this refund detail.

comment[]

optional, string, max chars=300
Comment, if any, on the refund.

cancelled_at[]

optional, timestamp(UTC) in seconds
The time at which the order was cancelled.

credit_note

Parameters for credit_note
pass parameters as credit_note[<param name>]

credit_note[total]

optional, in cents, default=0, min=0
Credit Note amount in cents.

order

always returned
Resource object representing order

This API is used to create a refundable credit note for the order

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders/1/create_refundable_credit_note \
     -u {site_api_key}:\
     -d "credit_note[reason_code]"="PRODUCT_UNSATISFACTORY" \
     -d "credit_note[total]"=100

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curl  https://{site}.chargebee.com/api/v2/orders/1/create_refundable_credit_note \
     -u {site_api_key}:\
     -d "credit_note[reason_code]"="PRODUCT_UNSATISFACTORY" \
     -d "credit_note[total]"=100

Sample Response [ JSON ]

{
    "order": {
        "amount_adjusted": 0,
        "amount_paid": 40000,
        "base_currency_code": "USD",
        "created_at": 1517505903,
        "created_by": "Auto generated by system",
        "currency_code": "USD",
        "customer_id": "__test__KyVnHhSBWlpZx2nQ",
        "deleted": false,
        "discount": 0,
        "document_number": "1",
        "exchange_rate": 1,
        "id": "1",
        "invoice_id": "__demo_inv__1",
        "is_gifted": false,
        "linked_credit_notes": [
            {
                "amount": 100,
                "id": "__demo_cn__1",
                "object": "order_line_item_linked_credit",
                "status": "refund_due",
                "type": "refundable"
            },
            {..}
        ],
        "object": "order",
        "order_date": 1517505902,
        "order_line_items": [
            {
                "amount": 40000,
                "amount_adjusted": 0,
                "amount_paid": 40000,
                "description": "MB1S1P",
                "discount_amount": 0,
                "entity_id": "MB1S1P",
                "entity_type": "plan",
                "fulfillment_amount": 40000,
                "fulfillment_quantity": 1,
                "id": "o_li__test__KyVnGlSBWlpkB272",
                "invoice_id": "__demo_inv__1",
                "invoice_line_item_id": "li___test__KyVnHhSBWlpbC2nS",
                "is_shippable": true,
                "item_level_discount_amount": 0,
                "object": "order_line_item",
                "refundable_credits": 39900,
                "refundable_credits_issued": 100,
                "status": "queued",
                "tax_amount": 0,
                "unit_price": 40000
            },
            {..}
        ],
        "order_type": "system_generated",
        "paid_on": 1517505902,
        "payment_status": "paid",
        "price_type": "tax_exclusive",
        "refundable_credits": 39900,
        "refundable_credits_issued": 100,
        "resource_version": 1517678701000,
        "rounding_adjustement": 0,
        "shipping_date": 1517505902,
        "status": "queued",
        "sub_total": 40000,
        "subscription_id": "__test__KyVnHhSBWlpZx2nQ",
        "tax": 0,
        "total": 40000,
        "updated_at": 1517678701
    }
}

URL Format POST

https://{site}.chargebee.com/api/v2/orders/{order-id}/create_refundable_credit_note

customer_notes[]

optional, string, max chars=2000
The Customer Notes to be filled in the Credit Notes created to capture this refund detail.

comment[]

optional, string, max chars=300
Comment, if any, on the refund.

credit_note

Parameters for credit_note
pass parameters as credit_note[<param name>]

credit_note[reason_code]

required, enumerated string
The reason for issuing this Credit Note. The following reason codes are supported now[Deprecated; use the create_reason_code parameter instead]

Possible values are

write_offThis reason will be set automatically for the Credit Notes created during invoice Write Off operation.subscription_changeThis reason will be set automatically for Credit Notes created during Change Subscription operation when proration is enabledsubscription_cancellationThis reason will be set automatically for Credit Notes created during cancel subscription operationsubscription_pauseThis reason will be automatically set to credit notes created during pause/resume subscription operation.

Show all values[+]

credit_note[total]

required, in cents, default=0, min=0
Credit Note amount in cents.

order

always returned
Resource object representing order

This API is used to re-open a cancelled order

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders/1/reopen \
     -X POST  \
     -u {site_api_key}:

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curl  https://{site}.chargebee.com/api/v2/orders/1/reopen \
     -X POST  \
     -u {site_api_key}:

Sample Response [ JSON ]

{
    "order": {
        "amount_adjusted": 0,
        "amount_paid": 40000,
        "base_currency_code": "USD",
        "cancelled_at": 1517678702,
        "created_at": 1517505905,
        "created_by": "Auto generated by system",
        "currency_code": "USD",
        "customer_id": "__test__KyVnHhSBWlq8E2ni",
        "deleted": false,
        "discount": 0,
        "document_number": "1",
        "exchange_rate": 1,
        "id": "1",
        "invoice_id": "__demo_inv__1",
        "is_gifted": false,
        "linked_credit_notes": [],
        "object": "order",
        "order_date": 1517505904,
        "order_line_items": [
            {
                "amount": 40000,
                "amount_adjusted": 0,
                "amount_paid": 40000,
                "description": "MB1S1P",
                "discount_amount": 0,
                "entity_id": "MB1S1P",
                "entity_type": "plan",
                "fulfillment_amount": 40000,
                "fulfillment_quantity": 1,
                "id": "o_li__test__KyVnGlSBWlqJO27C",
                "invoice_id": "__demo_inv__1",
                "invoice_line_item_id": "li___test__KyVnHhSBWlq9K2nk",
                "is_shippable": true,
                "item_level_discount_amount": 0,
                "object": "order_line_item",
                "refundable_credits": 40000,
                "refundable_credits_issued": 0,
                "status": "queued",
                "tax_amount": 0,
                "unit_price": 40000
            },
            {..}
        ],
        "order_type": "system_generated",
        "paid_on": 1517505904,
        "payment_status": "paid",
        "price_type": "tax_exclusive",
        "refundable_credits": 40000,
        "refundable_credits_issued": 0,
        "resource_version": 1517678702000,
        "rounding_adjustement": 0,
        "shipping_date": 1517505904,
        "status": "queued",
        "status_update_at": 1517678702,
        "sub_total": 40000,
        "subscription_id": "__test__KyVnHhSBWlq8E2ni",
        "tax": 0,
        "total": 40000,
        "updated_at": 1517678702
    }
}

URL Format POST

https://{site}.chargebee.com/api/v2/orders/{order-id}/reopen

void_cancellation_credit_notes[]

optional, boolean
Flag to void credit notes created for cancellation if they are unused.

order

always returned
Resource object representing order

Retrieves an order corresponding to the order id passed.

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders/1 \
     -u {site_api_key}:

copy

Click to Copy

curl  https://{site}.chargebee.com/api/v2/orders/1 \
     -u {site_api_key}:

Sample Response [ JSON ]

{
    "order": {
        "amount_adjusted": 0,
        "amount_paid": 40000,
        "base_currency_code": "USD",
        "created_at": 1517505907,
        "created_by": "Auto generated by system",
        "currency_code": "USD",
        "customer_id": "__test__KyVnHhSBWlqc32nw",
        "deleted": false,
        "discount": 0,
        "document_number": "1",
        "exchange_rate": 1,
        "id": "1",
        "invoice_id": "__demo_inv__1",
        "is_gifted": false,
        "linked_credit_notes": [],
        "object": "order",
        "order_date": 1517505906,
        "order_line_items": [
            {
                "amount": 40000,
                "amount_adjusted": 0,
                "amount_paid": 40000,
                "description": "MB1S1P",
                "discount_amount": 0,
                "entity_id": "MB1S1P",
                "entity_type": "plan",
                "fulfillment_amount": 40000,
                "fulfillment_quantity": 1,
                "id": "o_li__test__KyVnGlSBWlqm327M",
                "invoice_id": "__demo_inv__1",
                "invoice_line_item_id": "li___test__KyVnHhSBWlqdG2ny",
                "is_shippable": true,
                "item_level_discount_amount": 0,
                "object": "order_line_item",
                "refundable_credits": 40000,
                "refundable_credits_issued": 0,
                "status": "queued",
                "tax_amount": 0,
                "unit_price": 40000
            },
            {..}
        ],
        "order_type": "system_generated",
        "paid_on": 1517505906,
        "payment_status": "paid",
        "price_type": "tax_exclusive",
        "refundable_credits": 40000,
        "refundable_credits_issued": 0,
        "resource_version": 1517505907000,
        "rounding_adjustement": 0,
        "shipping_date": 1517505906,
        "status": "queued",
        "sub_total": 40000,
        "subscription_id": "__test__KyVnHhSBWlqc32nw",
        "tax": 0,
        "total": 40000,
        "updated_at": 1517505907
    }
}

URL Format GET

https://{site}.chargebee.com/api/v2/orders/{order-id}

order

always returned
Resource object representing order

Sample admin console URL

https://{site}.chargebee.com/admin-console/orders/123x

Deletes only Imported Order .Delete does not happen if the order was refunded. It goes through if order refund was initiated and is in “refund_due” state.

This API is not enabled for live sites by default. Please contact support to get this enabled.

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders/2/delete \
     -X POST  \
     -u {site_api_key}:

copy

Click to Copy

curl  https://{site}.chargebee.com/api/v2/orders/2/delete \
     -X POST  \
     -u {site_api_key}:

Sample Response [ JSON ]

{
    "order": {
        "amount_adjusted": 0,
        "amount_paid": 0,
        "base_currency_code": "USD",
        "created_at": 1517460010,
        "created_by": "Auto generated by system",
        "currency_code": "USD",
        "customer_id": "__test__sZEDgk5GSLmfR357m",
        "deleted": true,
        "discount": 0,
        "exchange_rate": 1,
        "id": "2",
        "invoice_id": "ship_inv_delete",
        "is_gifted": false,
        "linked_credit_notes": [],
        "object": "order",
        "order_date": 1519879210,
        "order_line_items": [
            {
                "amount": 2000,
                "amount_adjusted": 0,
                "amount_paid": 0,
                "description": "shippable plan",
                "discount_amount": 0,
                "entity_id": "shippable",
                "entity_type": "plan",
                "fulfillment_amount": 2000,
                "fulfillment_quantity": 1,
                "id": "o_li__test__sZEDgk5GSLmfR9y7x",
                "invoice_id": "ship_inv_delete",
                "invoice_line_item_id": "li___test__sZEDgk5GSLmfR7a7u",
                "is_shippable": true,
                "item_level_discount_amount": 0,
                "object": "order_line_item",
                "refundable_credits": 0,
                "refundable_credits_issued": 0,
                "status": "queued",
                "tax_amount": 0,
                "unit_price": 2000
            },
            {..}
        ],
        "order_type": "system_generated",
        "payment_status": "not_paid",
        "price_type": "tax_exclusive",
        "refundable_credits": 0,
        "refundable_credits_issued": 0,
        "resource_version": 1517657325813,
        "rounding_adjustement": 0,
        "shipping_date": 1522557610,
        "status": "queued",
        "sub_total": 2000,
        "subscription_id": "__test__sZEDgk5GSLmfR357m",
        "tax": 0,
        "total": 2000,
        "updated_at": 1517657325
    }
}

URL Format POST

https://{site}.chargebee.com/api/v2/orders/{order-id}/delete

order

always returned
Resource object representing order

This API is used to retrieve a list of all the available orders.

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders \
     -G  \
     -u {site_api_key}:\
     --data-urlencode limit=3 \
     --data-urlencode "status[is]"="queued"

copy

Click to Copy

curl  https://{site}.chargebee.com/api/v2/orders \
     -G  \
     -u {site_api_key}:\
     --data-urlencode limit=3 \
     --data-urlencode "status[is]"="queued"

Sample Response [ JSON ]

{
    "list": [
        {
            "order": {
                "amount_adjusted": 0,
                "amount_paid": 40000,
                "base_currency_code": "USD",
                "created_at": 1517505898,
                "created_by": "Auto generated by system",
                "currency_code": "USD",
                "customer_id": "__test__KyVnHhSBWloVR2mr",
                "deleted": false,
                "discount": 0,
                "document_number": "1",
                "exchange_rate": 1,
                "id": "1",
                "invoice_id": "__demo_inv__1",
                "is_gifted": false,
                "linked_credit_notes": [],
                "object": "order",
                "order_date": 1517505897,
                "order_line_items": [
                    {
                        "amount": 40000,
                        "amount_adjusted": 0,
                        "amount_paid": 40000,
                        "description": "MB1S1P",
                        "discount_amount": 0,
                        "entity_id": "MB1S1P",
                        "entity_type": "plan",
                        "fulfillment_amount": 40000,
                        "fulfillment_quantity": 1,
                        "id": "o_li__test__KyVnGlSBWloic26i",
                        "invoice_id": "__demo_inv__1",
                        "invoice_line_item_id": "li___test__KyVnHhSBWloWi2mt",
                        "is_shippable": true,
                        "item_level_discount_amount": 0,
                        "object": "order_line_item",
                        "refundable_credits": 40000,
                        "refundable_credits_issued": 0,
                        "status": "queued",
                        "tax_amount": 0,
                        "unit_price": 40000
                    },
                    {..}
                ],
                "order_type": "system_generated",
                "paid_on": 1517505897,
                "payment_status": "paid",
                "price_type": "tax_exclusive",
                "refundable_credits": 40000,
                "refundable_credits_issued": 0,
                "resource_version": 1517505898000,
                "rounding_adjustement": 0,
                "shipping_date": 1517505897,
                "status": "queued",
                "sub_total": 40000,
                "subscription_id": "__test__KyVnHhSBWloVR2mr",
                "tax": 0,
                "total": 40000,
                "updated_at": 1517505898
            }
        },
        {..}
    ]
}

URL Format GET

https://{site}.chargebee.com/api/v2/orders

limit[]

optional, integer, default=10, min=1, max=100
The number of resources to be returned.

offset[]

optional, string, max chars=1000
Determines your position in the list for pagination. To ensure that the next page is retrieved correctly, always set offset to the value of next_offset obtained in the previous iteration of the API call.

include_deleted[]

optional, boolean, default=false
If set to true, includes the deleted resources in the response. For the deleted resources in the response, the 'deleted' attribute will be 'true'.

exclude_deleted_credit_notes[]

optional, boolean
Flag to indicate whether deleted credit notes should be passed or not.

sort_by[<sort-order>]

optional, string filter
Sorts based on the specified attribute.
Supported attributes : created_at, updated_at
Supported sort-orders : asc, desc

Example → sort_by[asc] = "created_at"
This will sort the result based on the 'created_at' attribute in ascending(earliest first) order.

Filter Params

For operator usages, see the Pagination and Filtering section.

id[<operator>]

optional, string filter
Uniquely identifies the order. It is the api identifier for the order.
Supported operators : is, is_not, starts_with, in, not_in

Example → id[is] = "890"

invoice_id[<operator>]

optional, string filter
The invoice number which acts as an identifier for invoice and is generated sequentially.
Supported operators : is, is_not, starts_with, in, not_in

Example → invoice_id[is] = "INVOICE_982"

subscription_id[<operator>]

optional, string filter
The subscription for which the order is created.
Supported operators : is, is_not, starts_with

Example → subscription_id[is] = "null"

status[<operator>]

optional, enumerated string filter
The status of this order. Possible values are : new, processing, complete, cancelled, voided, queued, awaiting_shipment, on_hold, delivered, shipped, partially_delivered, returned
Supported operators : is, is_not, in, not_in

Example → status[is] = "queued"

shipping_date[<operator>]

optional, timestamp(UTC) in seconds filter
This is the date on which the order will be delivered to the customer.
Supported operators : after, before, on, between

Example → shipping_date[after] = "1435054328"

shipped_at[<operator>]

optional, timestamp(UTC) in seconds filter
The time at which the order was shipped.
Supported operators : after, before, on, between

Example → shipped_at[after] = "1435054328"

order_type[<operator>]

optional, enumerated string filter
Order type. Possible values are : manual, system_generated
Supported operators : is, is_not, in, not_in

Example → order_type[is] = "system_generated"

order_date[<operator>]

optional, timestamp(UTC) in seconds filter
The date on which the order will start getting processed.
Supported operators : after, before, on, between

Example → order_date[after] = "1435054328"

paid_on[<operator>]

optional, timestamp(UTC) in seconds filter
The timestamp indicating the date & time the order's invoice got paid.
Supported operators : after, before, on, between

Example → paid_on[after] = "1435054328"

updated_at[<operator>]

optional, timestamp(UTC) in seconds filter
To filter based on updated at .
Supported operators : after, before, on, between

Example → updated_at[after] = "1243545465"

created_at[<operator>]

optional, timestamp(UTC) in seconds filter
The time at which the order was created.
Supported operators : after, before, on, between

Example → created_at[after] = "1435054328"

resent_status[<operator>]

optional, enumerated string filter
Resent order status. Possible values are : fully_resent, partially_resent
Supported operators : is, is_not, in, not_in

Example → resent_status[is] = "fully_resent"

is_resent[<operator>]

optional, enumerated string filter
Order is resent order or not. Possible values are : true, false
Supported operators : is

Example → is_resent[is] = "false"

original_order_id[<operator>]

optional, string filter
If resent order what is the parent order id.
Supported operators : is, is_not, starts_with

Example → original_order_id[is] = "1xRt6ifdr"

order

always returned
Resource object representing order

next_offset

optional, string, max chars=1000
This attribute is returned only if more resources are present. To fetch the next set of resources use this value for the input parameter `offset`.

Resend an existing order. This will help in resending an existing order in full or partial. Upto 5 resend operations are allowed per . When resent fully, the original order is canceled.

Sample Request

curl  https://{site}.chargebee.com/api/v2/orders/1/resend \
     -u {site_api_key}:\
     -d shipping_date=1517675618 \
     -d resend_reason="Damaged"

curl  https://{site}.chargebee.com/api/v2/orders/1/resend \
     -X POST  \
     -u {site_api_key}:\
     -d shipping_date=1517675620 \
     -d resend_reason="Damaged" \
     -d "order_line_items[id][0]"="o_li__test__5SK1MsCBSJFzUUE39" \
     -d "order_line_items[fulfillment_quantity][0]"=1

copy

Click to Copy

curl  https://{site}.chargebee.com/api/v2/orders/1/resend \
     -u {site_api_key}:\
     -d shipping_date=1517675618 \
     -d resend_reason="Damaged"

curl  https://{site}.chargebee.com/api/v2/orders/1/resend \
     -X POST  \
     -u {site_api_key}:\
     -d shipping_date=1517675620 \
     -d resend_reason="Damaged" \
     -d "order_line_items[id][0]"="o_li__test__5SK1MsCBSJFzUUE39" \
     -d "order_line_items[fulfillment_quantity][0]"=1

Sample Response [ JSON ]

{
    "order": {
        "amount_adjusted": 0,
        "amount_paid": 0,
        "base_currency_code": "USD",
        "created_at": 1517675018,
        "created_by": "Manually generated by user",
        "currency_code": "USD",
        "customer_id": "__test__sZEDgk7tSJFzTSYZ",
        "deleted": false,
        "discount": 40000,
        "document_number": "2",
        "exchange_rate": 1,
        "id": "2",
        "invoice_id": "__demo_inv__1",
        "is_gifted": false,
        "is_resent": true,
        "line_item_discounts": [
            {
                "discount_amount": 40000,
                "discount_type": "custom_discount",
                "line_item_id": "li___test__sZEDgk7tSJFzTUsb",
                "object": "line_item_discount"
            },
            {..}
        ],
        "linked_credit_notes": [],
        "object": "order",
        "order_date": 1517675018,
        "order_line_items": [
            {
                "amount": 40000,
                "amount_adjusted": 0,
                "amount_paid": 0,
                "description": "MB1S1P",
                "discount_amount": 40000,
                "entity_id": "MB1S1P",
                "entity_type": "plan",
                "fulfillment_amount": 0,
                "fulfillment_quantity": 1,
                "id": "o_li__test__sZEDgk7tSJFzU5to",
                "invoice_id": "__demo_inv__1",
                "invoice_line_item_id": "li___test__sZEDgk7tSJFzTUsb",
                "is_shippable": true,
                "item_level_discount_amount": 0,
                "object": "order_line_item",
                "refundable_credits": 0,
                "refundable_credits_issued": 0,
                "status": "queued",
                "tax_amount": 0,
                "unit_price": 40000
            },
            {..}
        ],
        "order_type": "system_generated",
        "original_order_id": 464000000004,
        "price_type": "tax_exclusive",
        "refundable_credits": 0,
        "refundable_credits_issued": 0,
        "resend_reason": "Damaged",
        "resource_version": 1517675019129,
        "rounding_adjustement": 0,
        "shipping_date": 1517675618,
        "status": "queued",
        "sub_total": 0,
        "subscription_id": "__test__sZEDgk7tSJFzTSYZ",
        "tax": 0,
        "total": 0,
        "updated_at": 1517675019
    }
}

URL Format POST

https://{site}.chargebee.com/api/v2/orders/{order-id}/resend

shipping_date[]

optional, timestamp(UTC) in seconds
The date on which the order should be shipped to the customer.

resend_reason[]

order_line_items

Parameters for order_line_items. Multiple order_line_items can be passed by specifying unique indices.
pass parameters as order_line_items[<param name>][<idx:0..n>]

order_line_items[id][0..n]

optional, string, max chars=40
The identifier for the order line item.

order_line_items[fulfillment_quantity][0..n]

optional, integer, min=0
The quantity that is going to get fulfilled for this order

order

always returned
Resource object representing order

Sample order [ JSON ]

API Index URL GET

Model Class

Order attributes

Consent Fields for Order

Custom Fields for Order

Create an order ¶

Deprecated

Notes

Sample Response [ JSON ]

URL Format POST

Method

Input Parameters

Filter Params

For operator usages, see the Pagination and Filtering section.

Returns

Sample admin console URL

Update an order ¶

Notes

Sample Response [ JSON ]

URL Format POST

Method

Input Parameters

Filter Params

For operator usages, see the Pagination and Filtering section.

Returns

Sample admin console URL

Import an order ¶

Notes

Sample Response [ JSON ]

URL Format POST

Method

Input Parameters

Filter Params

For operator usages, see the Pagination and Filtering section.

Returns

Sample admin console URL

Assign order number ¶

Notes

Sample Response [ JSON ]

URL Format POST

Method

Input Parameters

Filter Params

For operator usages, see the Pagination and Filtering section.

Returns

Sample admin console URL

Cancel an order ¶

Notes

Sample Response [ JSON ]

URL Format POST

Method

Input Parameters

Filter Params

For operator usages, see the Pagination and Filtering section.

Returns

Sample admin console URL

Create a refundable credit note ¶

Notes

Sample Response [ JSON ]

URL Format POST

Method

Input Parameters

Filter Params

For operator usages, see the Pagination and Filtering section.

Returns

Sample admin console URL

Reopen a cancelled order ¶

Notes

Sample Response [ JSON ]

URL Format POST

Method

Input Parameters

Filter Params

For operator usages, see the Pagination and Filtering section.

Returns

Sample admin console URL

Retrieve an order ¶

Notes