Root Cause

• Customer revoked authorization: The customer has withdrawn permission for recurring transactions from their account.
• All recurring payments canceled: All recurring payments have been canceled for the card or account in the request.
• Stop all recurring payments requested: The cardholder requested to stop all recurring payment transactions.
• Regulatory compliance: Revocation was enforced based on regulatory policies or customer requests under applicable financial regulations.

Troubleshooting and Solutions

• Inform the customer that their transaction cannot be processed until they reauthorize payments.
• Advise the customer to contact their bank if they wish to reinstate authorization.
• Recommend using an alternative payment method to complete the transaction immediately.
• Ensure that the revoked authorization is properly recorded to prevent future unauthorized attempts.
• Retry the transaction only after the customer successfully reinstates authorization.