List of Errors The payment amount is too small. Ask the customer to retry with a larger amount or use a different payment method.
Recommended Customer Message
The payment amount is too small. Try again with a larger amount, or use a different payment method.
Root Cause
- Minimum amount enforcement: The payment gateway or issuer sets a minimum charge amount that was not met.
- Micro-transaction restrictions: Some cards or payment processors do not support very low-value transactions.
- Configuration limits: Merchant account settings at the gateway may enforce a minimum transaction value.
Troubleshooting and Solutions
- Ask the customer to use an alternative payment method that allows small transactions, if available.
- Review your minimum amount configurations at the gateway if customers commonly face this issue.