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List of Errors
The payment amount is too small. Ask the customer to retry with a larger amount or use a different payment method.

Recommended Customer Message

The payment amount is too small. Try again with a larger amount, or use a different payment method.

Description

The payment failed because the transaction amount is below the minimum threshold set by the payment gateway, processor, or card issuer. Some payment methods do not support very low-value or micro-transactions.

Recommended Customer Message

Your payment could not be processed because the amount is below the minimum allowed. Please try a higher amount or use a different payment method.

Root Cause

  • Minimum amount enforcement: The payment gateway or issuer sets a minimum charge amount that was not met.
  • Micro-transaction restrictions: Some cards or payment processors do not support very low-value transactions.
  • Configuration limits: Merchant account settings at the gateway may enforce a minimum transaction value.

Troubleshooting and Solutions

  • Ask the customer to use an alternative payment method that allows small transactions, if available.
  • Review your minimum amount configurations at the gateway if customers commonly face this issue.