We were unable to process the transaction as it exceeded the allowed activity on the customer's account. Please advise the customer to retry the transaction later.
Recommended Customer Message
Your transaction exceeded the allowed activity on your account. Please try again later or contact customer support for assistance.
Root Cause
Bank-imposed withdrawal limits: Banks or financial institutions set daily, weekly, or monthly transaction limits.
Account type restrictions: Certain account types (e.g., savings accounts) have stricter withdrawal frequency rules.
Security policies: Excessive transaction attempts may trigger fraud prevention measures, temporarily blocking further transactions.
Troubleshooting and Solutions
Inform the customer that their transaction could not be processed due to exceeding the allowed account activity limits.
Ask the customer to retry the transaction after some time when their withdrawal limit resets.
Ask the customer to contact their bank to inquire about increasing withdrawal limits if applicable.
Implement smart retries in your system using the payday_spaced_retry strategy to retry transactions after an appropriate interval.
Offer an alternative payment method if immediate payment is critical.